Contact Us
Have questions? Get in touch - we'll respond within 24 hours.
We are happy to help with orders, product selection and mushroom-growing questions. Including the details below allows us to give you a quicker and more useful reply.
Order Questions
Include your order number, the name or email used at checkout and a short description of the issue.
Growing Help
Tell us the mushroom species, product used, inoculation date, approximate temperature and what stage the grow has reached.
Contamination Concerns
Keep the container sealed and attach clear photographs taken in natural light. Include details of storage and incubation conditions.
Product Recommendations
Tell us your experience level, the mushroom you want to grow and whether you already have grain, substrate or growing equipment.
Photo tip: Take one photograph of the complete bag, jar or plate and one close-up of the area you are concerned about. Please do not open a potentially contaminated grow bag indoors.
Send Us a Message
Complete the secure contact form below. For order enquiries, include your order number. For growing help, include the mushroom species, relevant dates and clear photographs where possible.